Returns:
We accept returns only within 1 day of receiving your product. To initiate a return, please contact us at papergramam@gmail.com. You must provide an unedited video of the unboxing process. Returns will only be accepted for damaged or missing items, and the product must be in its original condition and packaging.
Refunds:
Refunds are issued if the product is returned in its original condition within 3 days of delivery. Shipping costs are non-refundable. To start the refund process, contact us at the same email address.
Cancellation Policy:
Orders can be cancelled within 24 hours after they are placed. Cancellations are not accepted after this time; however, you can email the cancellation request within 24 hours of the order being placed to papergramam@gmail.com
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you request is approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 5 – 7 working days.
Shipping returns
To return your product, you should mail your product to: {9/5 Alpha Lunaria Thiruvalluvar Puram Chennai 600094}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {papergramam@gmail.com} for questions related to refunds and returns.